FAQs

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How Long Does It Take To Make My Party?

You will receive an email with a proof for approval within 48 hours of placing an order. 

Production time is usually 5 business day after we get your approval. Keep an eye for our email.  Check your spam folder just in case you don't see it.

If you order after 12pm EST, it’s considered the next day. If you need your order done in a rush, please email us and let us know.

For free shipping on all U.S. orders, we use USPS Priority Mail. Expect 2 to 5 business days delivery times (depending on where you live).

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What Type Of Paper And Material Do You Use?

Our parties materials are all printed on paper. We try try to source recyclable materials when ever possible. All of your products are made by hand by us. We feel this gives our products a more crafty feel, and shows the love we put into every party we produce.

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How Do I Upload My Photo(s)?

We provide a simple uploading tool that allows you to browse the photos on your device to find the perfect one for your party.

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Can I View My Party Before You Print & Ship?

Yes! You will receive an email with a proof for approval within 48 hours of placing an order. Once we get your approval, we will print and ship your order.

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What's Included With My Order?

  • All the products listed in your package
  • Free Priority Mail shipping (U.S. orders only).
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How Do I Place An Order?

Step 1:

Browse our designs, select the design you like best. 

Step 2:

Select the package that best suits your needs.

Step 3:

Now add your photo by selecting “Upload an image”. and enter the celebration person's name and age.

Step 4:

Under special instructions, let us know which faces you want to cut out if an upload has multiple people. Tip: use individual portrait pictures for best results.

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What If I Want To Cancel My Order?

Once you approve your proof, production starts immediately and your order cannot be stopped or cancelled.

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What Is Your Return Policy?

Unfortunately, once we print your approved designed, the sale becomes final. If your product is incorrect, we ask that you contact us immediately via e-mail and we will make things right.


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Can I Use Images That Don’t Belong to Me?

Please be sure to upload images that you have permission to use.

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You Don't See a Design You Really Want

We are working hard to build up our design library. If you have a suggestion of something we can design, let us know. Maybe it's already in the works.